Q: How far is Kutaisi Airport from the city center?

A: Kutaisi International Airport is located approximately 14 kilometers (8.7 miles) from the city center. The journey takes about 20-25 minutes by taxi or shuttle bus. Many of our tours can include airport pickup and drop-off services.

Q: What languages do your guides speak?

A: Our professional guides are fluent in English, and we also offer tours in Russian, German, French, and other languages upon request. Please specify your language preference when booking.

Q: Are your tours suitable for children and elderly travelers?

A: Yes! We offer tours with varying activity levels. Some tours involve moderate hiking and walking, while others are more relaxed and accessible. Contact us to discuss specific mobility requirements, and we’ll recommend the most suitable tours for your group.

Q: What is included in the tour price?

A: Most of our tours include transportation in comfortable vehicles, professional guide services, and entrance fees to sites. Meals are typically not included unless specifically stated. We clearly outline all inclusions when you book.

Q: Can I customize a tour to match my interests?

A: Absolutely! We specialize in creating personalized itineraries. Whether you’re interested in wine, hiking, photography, history, or a combination of interests, we’ll design a tour that matches your preferences and schedule.

Q: How far in advance should I book my tour?

A: We recommend booking at least 3-7 days in advance, especially during peak season (May-October). However, we often accommodate last-minute bookings based on guide and vehicle availability.

Q: What is your cancellation policy?

A: We offer free cancellation up to 24 hours before the tour start time for a full refund. Cancellations within 24 hours may be subject to fees. Please review our complete cancellation policy when booking.

Q: What payment methods do you accept?

A: We accept bank transfers, credit/debit cards, PayPal, and cash payment on the day of the tour. Payment details will be provided when you book.

Q: Do you offer group discounts?

A: Yes! We offer special rates for groups of 4 or more people. Contact us for a customized quote based on your group size and chosen tour.

Q: What should I wear on the tours?

A: Wear comfortable walking shoes and weather-appropriate clothing. For monastery visits, women should bring a scarf to cover their heads and wear modest clothing (long skirts or pants). Men should wear long pants. We recommend layering as temperatures can vary, especially in mountainous areas.

Q: Are meals included in the tours?

A: Lunch and refreshments are generally not included in day tour prices, but we make stops at excellent local restaurants where you can purchase authentic Georgian cuisine at reasonable prices. Multi-day tour packages may include some meals—please check individual tour descriptions.

Q: Is travel insurance necessary?

A: While not mandatory, we strongly recommend travel insurance that covers medical emergencies and trip cancellations. Georgia is generally safe, but insurance provides peace of mind.

Q: What happens if weather conditions are bad?

A: Safety is our priority. If weather conditions make a tour unsafe (heavy rain, snow, etc.), we’ll offer alternative dates, substitute activities, or a full refund. Some attractions like Martvili Canyon boat tours are weather-dependent.

Q: How physically demanding are the canyon tours?

A: Okatse Canyon involves walking on suspended platforms with stairs (moderate fitness required). Martvili Canyon’s boat tour is accessible to most visitors. We clearly indicate difficulty levels for each tour and can recommend options based on your fitness level.

Q: Can we visit Prometheus Cave year-round?

A: Yes! Prometheus Cave is open throughout the year and maintains a constant temperature of 14°C (57°F), making it comfortable regardless of the outside weather. Bring a light jacket.

Q: Is photography allowed at the monasteries?

A: Photography is generally permitted in monastery courtyards and exteriors. Interior photography may be restricted in some religious buildings—your guide will inform you of any restrictions. Always be respectful when taking photos.

Q: How long does the Martvili Canyon boat tour last?

A: The boat ride itself takes about 15 minutes, covering approximately 300 meters through the canyon. Combined with walking along the canyon paths and photo opportunities, most visitors spend 1.5-2 hours at the site.

Q: What makes Western Georgian wine special?

A: Western Georgia produces unique wine varieties like Tsolikouri, Tsitska, Otskhanuri Sapere, and Krakhuna that are rare outside the region. The Imereti and Racha-Lechkhumi wine regions are known for distinctive semi-sweet and semi-dry wines produced using traditional Georgian qvevri (clay vessel) methods.

Q: Are wine tastings suitable for non-drinkers?

A: Yes! Georgian wine culture is about hospitality and tradition, not just alcohol. Non-drinkers can enjoy Georgian juices, chacha (grape vodka) alternatives, and the cultural experience. Family wineries also offer traditional food and cultural insights.

Q: How many wineries do we visit on wine tours?

A: Typically 2-3 family-owned wineries, where you’ll taste 5-8 different wines and learn about traditional Georgian winemaking methods. Quality over quantity is our philosophy.

Q: Can I visit in winter?

A: Yes! Winter tours focus on cultural sites, caves, and monasteries. Some mountain roads may be impassable, but Kutaisi itself and nearby attractions remain accessible. Winter offers fewer crowds and a unique perspective on Georgian culture.

Q: When is the best time for photography?

A: Spring (April-May) offers wildflowers and green landscapes. Autumn (September-October) provides golden foliage and dramatic lighting. Summer offers long daylight hours but can be hazy. Each season has unique photographic opportunities.

Q: Is it too hot to visit in July-August?

A: Summer temperatures range from 25-35°C (77-95°F), but most of our tours include shaded areas, caves (naturally cool), and canyon tours with water. Morning tours and cave explorations are particularly comfortable during summer months.

Q: Do you provide airport transfers?

A: Yes! We offer airport pickup and drop-off services from Kutaisi International Airport. This can be arranged as a standalone service or combined with your tour booking.

Q: What type of vehicles do you use?

A: We use modern, air-conditioned sedans for small groups (1-3 people) and comfortable minivans or minibuses for larger groups. All vehicles are regularly maintained and meet safety standards.

Q: Can you accommodate wheelchair users?

A: Some of our tours can accommodate wheelchair users, particularly city tours and certain monastery visits. However, canyon trails and cave tours have accessibility limitations. Please contact us in advance so we can recommend suitable options and make necessary arrangements.

Q: What if I need to contact you during my tour?

A: Your guide will have a mobile phone and our office number (+995577748793) is available during business hours. We also monitor our email (tours@georgia-tours.eu) regularly.

Q: Do you offer multi-day tour packages?

A: Yes! We offer 3-day, 5-day, and 11-day tour packages from Kutaisi covering Western Georgia and beyond. Multi-day tours include more comprehensive itineraries and can be customized to your interests.

Q: Can you help us find accommodation in Kutaisi?

A: While we don’t directly operate hotels, we can recommend excellent accommodation options ranging from budget hostels to comfortable hotels based on your preferences and budget.